🔒 Privacy Policy

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1. Introduction

WESTM GROUP SP. Z O.O. ("we", "our", or "us") operates the WestMotors mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

By using WestMotors, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our App.

2. Information We Collect

2.1 Personal Information

We collect the following types of personal information:

• Account Information: Username and password (encrypted)
• Device Information: Device identifiers for push notifications (FCM tokens)
• User Content: Favorite lots, bid history, and app preferences

2.2 Automatically Collected Information

• Usage Data: App interactions, features used, and session duration
• Technical Data: Device type, operating system, app version
• Performance Data: Crash reports and diagnostic information (Firebase)

2.3 Information We Do NOT Collect

We do NOT collect:

• Email addresses (unless voluntarily provided for support)
• Phone numbers
• Payment information (all payments are handled by auction platforms)
• Location data (GPS)
• Contact lists or photos

3. How We Use Your Information

We use the collected information for:

• Account Management: User authentication and account security
• App Functionality: Saving favorites, managing bids, personalization
• Push Notifications: Alerts about new lots and bid updates
• Analytics: Understanding app usage and improving user experience
• AI Assistant: Providing intelligent recommendations (queries only, no personal data)
• Support: Responding to user inquiries and technical issues

4. How We Share Your Information

4.1 Third-Party Services

We share limited data with the following trusted service providers:

• Google Firebase: Analytics, crash reporting, and push notifications
  Privacy Policy: firebase.google.com/support/privacy
• OpenAI: AI chat functionality (user queries only, no personal identifiable information)
  Privacy Policy: openai.com/privacy

4.2 What We Do NOT Share

• We do NOT sell your personal information to third parties
• We do NOT share your data for advertising purposes
• We do NOT provide your data to data brokers

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption in Transit: HTTPS/TLS for all network communications
• Encryption at Rest: Secure storage for authentication tokens (Flutter Secure Storage)
• Password Security: Bcrypt hashing with salt
• Database Security: Redis with TLS encryption and authentication
• Access Control: JWT-based authentication with token expiration

6. Data Retention

• Account Data: Retained while your account is active
• Usage Analytics: Retained for 90 days
• Crash Reports: Retained for 90 days
• Cache Data: Automatically cleared after 7 days

7. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and personal data
• Data Portability: Export your favorites and bid history
• Opt-Out: Disable push notifications in app settings

To exercise these rights, please contact us at [email protected].

8. Children's Privacy

WestMotors is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country, where data protection laws may differ. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes.

11. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under GDPR:

• Legal Basis: We process your data based on consent and contractual necessity
• Data Protection Officer: Contact via email below
• Right to Lodge Complaint: You may file a complaint with your local data protection authority

12. Contact Us

13. Consent

By using WestMotors, you consent to this Privacy Policy and agree to its terms.